Refunds and Returns Policy for bearbitesprotein.com
Last Updated: December 27, 2023
1. Introduction
Welcome to BEARBITESPROTEIN. We strive to ensure that our customers are satisfied with their purchases. This Refunds and Returns Policy outlines our procedures and guidelines to provide a seamless experience for returns and refunds.
2. Eligibility for Returns
To be eligible for a return, please ensure that:
- The product is in its original packaging and condition.
- The product has not been used, opened, or damaged.
- The return request is made within 30 days of the purchase date.
3. Initiating a Return
To initiate a return, please follow these steps:
a. Contact our Customer Support team at [email protected] to request a return authorization.
b. Provide your order details, including the order number and reason for the return.
c. Our Customer Support team will provide you with a return authorization and instructions on how to return the product.
4. Return Shipping
Customers are responsible for shipping the product back to the specified return address:
BEARBITESPROTEIN
20 Mallard Creek Trail
Please use a trackable shipping service and consider purchasing shipping insurance. We are not responsible for returns that are lost or damaged during transit.
5. Refund Process
a. Once we receive the returned product and verify its eligibility, we will process the refund to the original payment method, excluding any shipping charges, within 7-10 business days.
b. You will receive an email notification once the refund has been processed.
6. Exceptions
a. Sale or discounted items are final sale and not eligible for return or refund.
b. Returns received without proper authorization or outside the 30-day return window may be subject to a restocking fee.
7. Product Exchanges
We currently do not offer product exchanges. If you wish to exchange a product, please initiate a return and place a new order for the desired product.
8. Contact Us
For any questions or concerns regarding our Refunds and Returns Policy, please contact our Customer Support team at:
Email: [email protected]
Address: 20 Mallard Creek Trail
By making a purchase on bearbitesprotein.com, you agree to this Refunds and Returns Policy. We reserve the right to update or modify this policy at any time without prior notice to ensure fairness and transparency for both our customers and our business.